Welcome
CRC are very proud to present our Strategic Plan
2022—2026
You can get a brief overview of strategy on this page.
For more detail, you can view or download our 5 Year Strategic Plan 2022–2026 at the link below.
Download Our Strategy
Mission
Working together to make a positive difference to the lives of people with disabilities, their families, and carers.
Vision
That people with disabilities achieve their potential and live full lives as equal and valued citizens.
Values
People are at the heart of what we do: our clients, their families and carers, our staff and volunteers. We value the trust placed in us and we carry at our core the principles of openness, respect, empowerment and excellence.
Openness
To work in an honest, transparent and open way. To have accountability in all we do.
Respect
For the dignity of our clients and their families, for each other as staff and volunteers and in all our relationships.
Empowerment
To work collaboratively with and support our clients to lead fulfilled lives – to advocate and to encourage. To focus on ability and integration for all in our communities.
Excellence
Commitment to the highest standards of service provision. Engage in research and education to ensure a highly dedicated, respected and valued workforce.
Our Journey
Since our inception in 1951, we have reached key milestones in our delivery of disability services to children and adults in Ireland.
Progress to Date
“… next five years will differ considerably from that in which it (CRC) has historically operated …”
Our previous Strategy, Towards 2021, challenged us to adapt and develop a culture of best practice both onsite and remotely, to ensure future prosperity in the dynamic and fast paced world in which we live. Our new Strategy – Strategic Plan 26 (SP26) propels the CRC to our next stage of development in order to keep pace with the rapidly changing external environment.
Read More...Desk-based Review
Over 220 documents, policies or additional inputs reviewed
Mazars Insights
The Mazars team takes a holistic view of all the information gathered and the context of the next five years to make recommendations
Consultations
Over 25 semi-structured 1:1’s and workshops with
- the CRC Board,
- staff
- clients
- School Principals
- Parent’s Forum
- Adult Services Council
- External stakeholders
Survey
Over 50 responses from the SMT and Managers from two distinct surveys
Pillar 1
Excellence
Goal
We strive for excellence in everything that we do, ranging from our Client Services to our facilities to developing our people to the manner in which we work with our stakeholders.
Outcome
Our services, as perceived by clients and all other stakeholders, are excellent and CRC staff, in their education, research and innovation, are regarded as experts in disability services.
Objectives
1.1
To provide a range of the highest quality services to our clients
1.2
To recruit excellent staff and support our current staff to be the best in delivering quality services
1.3
To further develop the CRC as a centre of excellence for its research, education and innovation
1.4
To optimise data usage to improve services, research, client support and encourage staff to innovate
1.5
To adhere to the highest quality and safety standards to protect our clients and reduce risks
1.6
To pursue best practice in Environmental, Social and Corporate Governance
* Underlying Actions, Indicators, Timelines and Owners are detailed in the Strategic Plan Implementation Tracker.
Pillar 2
Growth
Goal
We will grow and respond, as an agile organisation using our resources to meet the changing and complex needs of our clients and stakeholders.
Outcome
The staff, facilities, infrastructure and overall management of the CRC enables the growth of services to meet the evolving needs of our clients.
Objectives
2.1
To grow the service provision provided by the CRC
2.2
To revise and reconfigure the senior leadership and management structure to enable growth
2.3
To enhance and further develop the CRC’s fundraising function
2.4
To enhance and update facilities to improve service provision
2.5
To ensure growth is enabled by reliable, resilient, secure systems
* Underlying Actions, Indicators, Timelines and Owners are detailed in the Strategic Plan Implementation Tracker.
Pillar 3
Culture
Goal
We will continue to evolve, foster and nurture a culture where our staff feel valued and our clients and families feel fully supported within the ever changing nature of disability services.
Outcome
The CRC has a positive and distinctive culture within the disability sector, one that refl ects our values and supports the delivery of our mission.
Objectives
3.1
To ensure our culture enables staff to provide the highest quality of service to clients
3.2
To promote a positive organisational culture and provide our staff with the skills, support and capabilities required to adapt to the changing environment
3.3
To advocate for diversity, inclusivity and equality in disability service provision and share client's stories
3.4
To promote a research and education culture in the CRC with staff and clients
* Underlying Actions, Indicators, Timelines and Owners are detailed in the Strategic Plan Implementation Tracker.
Pillar 4
Partnerships
Goal
We will continue to work strategically with a range of partners to deliver our mission, as we acknowledge that no single organisation has all the capabilities to address the increasing complexities of disability services.
Outcome
We operate a sophisticated suite of partnerships with other service providers, funders, universities and schools in order to meet the requirements of our clients, staff and other stakeholders.
Objectives
4.1
To develop our internal and external communications capability to enable positive, clear, communication that reflects our culture, values and brand.
4.2
To foster partnerships with other individuals, donors, organisations and corporates that support disability services
4.3
To establish and develop research and education partnerships and collaborations both internally and externally
* Underlying Actions, Indicators, Timelines and Owners are detailed in the Strategic Plan Implementation Tracker.
Implementing the Strategic Plan
People want to know where they are going and how they will get there.
Creating a clear, easily understood implementation framework that visualises the goals, activities, accountability and timelines makes everyone part of the journey. An implementation framework includes KPIs that will be tracked and monitored over the life of the plan to ensure they remain on track and deliver results. The commitment of all management and staff will be necessary and significant collaboration and engagement will be required across the CRC.
‘Top-Down’
Board Oversight Tracking
Assessing strategic outcomes at two standalone review points
‘Bottom-Up’
SMT Implementation Tracking
Assessing objectives, actions and KPIs via quarterly reporting
This page will have given you a brief overview of our 5 year.
If you would like to read it in more detail, you can view or download the file at the link below.
Download Our Strategy